Tips for Lovely You!

We've done our best to make every product perfect, but just in case things don't go as expected, here are some helpful tips inside.
If you do need to use them, we sincerely apologize for any inconvenience.

Should these tips not solve the issue, please don't hesitate to reach out to our support team. We'll do everything we can to make things right and bring back the surprise you deserve!

Mimine Shaped Pillow

Fiber Content: 100% Polyester

★ Common Issues and Solutions

  1. Wrinkles or Creases
    This issue is caused by vacuum packaging and long-term compression during shipping.
    ① Gently pat the wrinkled areas of the pillow to redistribute the filling evenly.
    ② Squeeze the filling in other parts of the pillow to shift it to the under-padded areas.
    ③ For fabric-safe pillows only, iron the surface at a medium heat setting after patting. This will smooth out remaining creases completely.
  2. Pillow Deformation
    This issue arises from prolonged compression during transit or uneven distribution of internal filling material.
    ① Compress or gently pat the pillow to ensure even distribution of filling throughout.
    ② Open the pillow zipper, remove excess filling from deformed areas, then lightly tap the pillow to redistribute the filling evenly.
  3. Zipper fails to close after opening
    This issue occurs when cotton fibers get caught in the zipper or the zipper becomes stiff.
    ① Gently pull the zipper pull back 1-2 cm in the opposite direction. Use tweezers or your fingertips to remove any cotton fibers lodged between the zipper teeth.
    ② Apply a small amount of neutral lubricant to the zipper teeth surface, then attempt to open and close the zipper again. Take care to avoid contaminating the cotton fibers with lubricant.

Blanket (Flannel/Sherpa-Fleece/Woven)

Fiber Content: 100% Polyester

★ Common Issues and Solutions

  1. Blanket Wrinkles/Indentations
    This issue is caused by necessary packaging and prolonged compression during transportation.
    ① Wash by hand or on a gentle machine cycle. After drying to a half-dry state, lay the blanket flat and pull its edges and wrinkled areas evenly to smooth out the fabric fibers.
    ② Iron the half-dry blanket with medium heat along the direction of the plush to eliminate residual wrinkles.
  2. Floating Lint After Washing
    This plush product is made of a soft, skin-friendly short-pile fabric. Slight lint shedding during the first wash is a normal occurrence and not a quality defect, which is caused by the natural falling off of a small amount of incompletely fixed short fibers remaining on the fabric surface during the production process.
    ① Wash gently by hand in cold water, or use a laundry bag and select the gentle cycle in a washing machine. This can effectively reduce lint shedding.
    ② During regular washes afterward, lint shedding will be significantly reduced and will not affect the softness or overall usability of the product.

Pajama (Cotton-like)

Fiber Content: 100% Polyester

★ Common Issues and Solutions

Shrinkage
This product will experience slight shrinkage after washing, which is a normal phenomenon.

① Wash in cold water or water below 86°F.
② Avoid using hot water for forceful washing, as high temperatures can exacerbate shrinkage.direction of the plush to eliminate residual wrinkles.

Pajama (Satin)

Fiber Content: 100% Polyester

★ Common Issues and Solutions

Wrinkles or Creases
Synthetic-fiber pajamas (low elasticity) susceptible to wrinkles from shipping compression.

① Iron at low temperature. Place a cotton cloth between the iron and the satin fabric to avoid direct contact.
② Wash by hand or use the gentle cycle on your washing machine. Hang to dry in a cool, shaded area. Do not twist or wring the garment.
③ Hang the pajamas in your wardrobe when not in use to avoid folding. If folding is necessary, fold them loosely and place them on top of other clothes to prevent heavy pressure.

Pajama (Flannel)

Fiber Content: 100% Polyester

Swimsuit (Swimsuit, Swimming Trunks, Swimming Cap)

Fiber Content: 80% Polyester, 20% Spandex

★ Common Issues and Solutions

  1. The elastic band of the swimsuit feels tight, or a crackling sound is heard when stretching the elastic band:
    Temporary positioning stitches are usually added to areas like the elastic band of the garment, mainly to secure the specific structure of the garment.
    ① Stretch the elastic band firmly until a crackling sound is heard, which indicates that the temporary positioning stitches have been removed.
    ② After removing the positioning stitches, the elastic band will regain a wider range of elasticity.
  2. Displacement or misalignment of internal components in the double-layer fabric areas of the swimsuit:
    The internal components in double-layer fabric areas are movable structures (such as removable chest pads, hem elastic bands, etc.). They may flip, shift or misalign due to external forces during packaging and shipping.
    Simply restore them to their original positions by manual twisting and adjusting.
  3. Overlong Shoulder Straps
    The adjustable strap design fits a wider range of body types.
    Simply slide the adjusters on the straps gently to flexibly tweak the length to your perfect fit.

Briefs (Swimsuit Fabric)

Fiber Content: 80% Polyester, 20% Spandex

★ Common Issues and Solutions

The elastic band feels tight, or a crackling sound is heard when stretching the elastic band:
Temporary positioning stitches are usually added to areas like the elastic band of the garment, mainly to secure the specific structure of the garment.
① Stretch the elastic band firmly until a crackling sound is heard, which indicates that the temporary positioning stitches have been removed.
② After removing the positioning stitches, the elastic band will regain a wider range of elasticity.

Briefs (Milk Silk Fabric-Lace Panty)

Fiber Content: 95% Polyester, 5% Spandex

Beachwear (Shirt, Beach Pants, Silk Scarf, Wrap Dress)

Fiber Content: 100% Polyester

Beach Towel, Towel

Fiber Content: 89% Polyester, 11% Nylon

Bath Towel

Fiber Content: 80% Polyester, 20% Nylon

Bedding

Fiber Content: 100% Polyester

Socks

Fiber Content: 100% Polyester

Acrylic Products (Figurines, Hang Tags, Fridge Magnets)

Fiber Content: Acrylic

★ Common Issues and Solutions

Scratches, spots, or unevenness appearing on the surface of acrylic products are typically normal phenomena resulting from the protective film application process and do not indicate product defects.
① Gently peel the protective film along its edges to reveal the product's original smooth finish.
② Avoid forcefully tearing the protective film to prevent adhesive residue or damage to the product surface.

Wooden Products (Figurines, Hanging Ornaments)

Fiber Content: Wood

Jigsaw Puzzle

Fiber Content: Wood / Paper

Stickers (Decal Stickers, Temporary Tattoo Stickers, Window Cling Stickers)

Fiber Content: Self-adhesive / Transfer Sticker / PVC

★ Common Issues and Solutions

Creases & Folds
Caused by extrusion and stacking during transportation. ① Lay the sticker flat on a table, cover it with a clean soft cloth, place a heavy object on top and let it sit for 6-8 hours to allow the sticker to recover flatness naturally under pressure.
② Note: Use a heavy object with a smooth surface to avoid damaging the sticker.

3D Figure

Fiber Content: Photopolymer Resin

★ Common Issues and Solutions

  1. Display & Care Tips for Your 3D Figurine
    This 3D figurine is designed for dual purposes: handheld play and decorative display. Avoid dropping or pressing the figurine to prevent damage to delicate parts (e.g., limbs, accessories). ① Handheld Play: The figurine features a smooth surface and proper weight, suitable for casual holding and admiring details.
    ② Upright Display: Use the complimentary acrylic base for basic upright display. For figurines with unique shapes that are difficult to stand stably on their own, use the included complimentary epoxy resin to secure them to the base.
    ③ Cleaning Guide: Wipe the surface gently with a soft, dry cloth to remove dust; do not use water or chemical cleaners.
  2. Color Representation Note​
    Please note that due to variations in 3D printing equipment, material properties, and production batches, the actual model's color may not match the reference image 100% precisely.
    For specific shades that are technically difficult to reproduce with 100% precision, we will use the closest alternative shade while ensuring the overall aesthetic effect of the product remains unaffected. Such minor color variations are a normal occurrence in the 3D printing process and do not impact the quality or decorative value of the figurine.

Storage Bucket

Fiber Content: 100% Polyester

Cap

Fiber Content: 100% Polyester

★ Common Issues and Solutions

  1. Shape Restoration for Baseball Cap
    Due to long-distance shipping compression, minor deformation or caving may occur – this is normal! This cap features excellent elasticity for easy restoration.
    ① Manual Adjustment: Gently stretch the brim outward along its natural curve. Use light, even force (no sharp pulling).
    ② Wear-to-Restore: Wear the cap for 1-2 hours. It will naturally regain shape as it fits your head.

Satin Accessories (Hair Tie, Eye Mask, Pillowcase)

Fiber Content: 100% Polyester

Hoodie

Fiber Content: 100% Polyester

Scarf

Fiber Content: 100% Polyester

Lace Nightgown

Fiber Content: 80% Polyester, 20% Spandex